Enter your shipping address to view available shipping methods.



We have a 30-day return policy, which means you have 30 days
after receiving your item to request a return.
To
be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, with tags,
and in its original packaging. You’ll also need the receipt or
proof of purchase.
To start a return, you can contact us at
help@sofyre.com. Please note that returns will need to be sent to the
following address:
2783 Island Pond Lane
Naples, FL
34119
If your return is accepted,
we’ll send you a return shipping label, as well as
instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be
accepted.
You can always contact us for any return question at
help@sofyre.com.
Damages and issues
Please inspect your order upon
reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can
evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot
be returned, like perishable goods (such as food, flowers, or
plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty
products). We also do not accept returns for hazardous
materials, flammable liquids, or gases. Please get in touch if
you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or
gift cards.
Exchanges
The fastest way to ensure you
get what you want is to return the item you have, and once the
return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if
the merchandise is being shipped into the European Union, you
have the right to cancel or return your order within 14 days,
for any reason and without a justification. As above, your
item must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve
received and inspected your return, and let you know if the
refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within
10 business days. Please remember it can take some time for
your bank or credit card company to process and post the
refund too.
If more than 15
business days have passed since we’ve approved your return,
please contact us at
help@sofyre.com.
Last updated: April 7, 2026
SoFyre operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SoFyre is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at help@sofyre.com or contact us at 86 Hilldale Road, West Hartford, CT, 06117, US For the purpose of applicable data protection laws, we are the data controller of your personal information.
OVERVIEW
This website is operated by
SoFyre. Throughout the site, the terms “we”, “us” and “our”
refer to SoFyre. SoFyre offers this website, including all
information, tools and Services available from this site to
you, the user, conditioned upon your acceptance of all terms,
conditions, policies and notices stated here.
By visiting our site and/ or
purchasing something from us, you engage in our “Service” and
agree to be bound by the following terms and conditions
(“Terms of Service”, “Terms”), including those additional
terms and conditions and policies referenced herein and/or
available by hyperlink. These Terms of Service apply to all
users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors
of content.
Please read these Terms of Service carefully before
accessing or using our website. By accessing or using any part
of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this
agreement, then you may not access the website or use any
Services. If these Terms of Service are considered an offer,
acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current
store shall also be subject to the Terms of Service. You can
review the most current version of the Terms of Service at any
time on this page. We reserve the right to update, change or
replace any part of these Terms of Service by posting updates
and/or changes to our website. It is your responsibility to
check this page periodically for changes. Your continued use
of or access to the website following the posting of any
changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the
online e-commerce platform that allows us to sell our products
and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of
Service, you represent that you are at least the age of
majority in your state or province of residence, or that you
are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor
dependents to use this site.
You
may not use our products for any illegal or unauthorized
purpose nor may you, in the use of the Service, violate any
laws in your jurisdiction (including but not limited to
copyright laws).
You must not
transmit any worms or viruses or any code of a destructive
nature.
A breach or violation of
any of the Terms will result in an immediate termination of
your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse
Service to anyone for any reason at any time.
You understand that your content
(not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various
networks; and (b) changes to conform and adapt to technical
requirements of connecting networks or devices. Credit card
information is always encrypted during transfer over networks.
You agree not to reproduce,
duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Service, or access to the Service or any
contact on the website through which the Service is provided,
without express written permission by us.
The headings used in this
agreement are included for convenience only and will not limit
or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF
INFORMATION
We are not responsible if
information made available on this site is not accurate,
complete or current. The material on this site is provided for
general information only and should not be relied upon or used
as the sole basis for making decisions without consulting
primary, more accurate, more complete or more timely sources
of information. Any reliance on the material on this site is
at your own risk.
This site may
contain certain historical information. Historical
information, necessarily, is not current and is provided for
your reference only. We reserve the right to modify the
contents of this site at any time, but we have no obligation
to update any information on our site. You agree that it is
your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are
subject to change without notice.
We reserve the right at any time
to modify or discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or
to any third-party for any modification, price change,
suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services
may be available exclusively online through the website. These
products or Services may have limited quantities and are
subject to return or exchange only according to our Refund
Policy: [LINK TO REFUND POLICY]
We have made every effort to
display as accurately as possible the colors and images of our
products that appear at the store. We cannot guarantee that
your computer monitor's display of any color will be accurate.
We reserve the right, but are
not obligated, to limit the sales of our products or Services
to any person, geographic region or jurisdiction. We may
exercise this right on a case-by-case basis. We reserve the
right to limit the quantities of any products or Services that
we offer. All descriptions of products or product pricing are
subject to change at anytime without notice, at the sole
discretion of us. We reserve the right to discontinue any
product at any time. Any offer for any product or Service made
on this site is void where prohibited.
We do not warrant that the
quality of any products, Services, information, or other
material purchased or obtained by you will meet your
expectations, or that any errors in the Service will be
corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT
INFORMATION
We reserve the right to refuse
any order you place with us. We may, in our sole discretion,
limit or cancel quantities purchased per person, per household
or per order. These restrictions may include orders placed by
or under the same customer account, the same credit card,
and/or orders that use the same billing and/or shipping
address. In the event that we make a change to or cancel an
order, we may attempt to notify you by contacting the e‑mail
and/or billing address/phone number provided at the time the
order was made. We reserve the right to limit or prohibit
orders that, in our sole judgment, appear to be placed by
dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase
and account information for all purchases made at our store.
You agree to promptly update your account and other
information, including your email address and credit card
numbers and expiration dates, so that we can complete your
transactions and contact you as needed.
For more details, please review our Refund Policy: [LINK TO
REFUND POLICY]
SECTION 7 - OPTIONAL TOOLS
We may provide you with access
to third-party tools over which we neither monitor nor have
any control nor input.
You
acknowledge and agree that we provide access to such tools ”as
is” and “as available” without any warranties, representations
or conditions of any kind and without any endorsement. We
shall have no liability whatsoever arising from or relating to
your use of optional third-party tools.
Any use by you of the optional
tools offered through the site is entirely at your own risk
and discretion and you should ensure that you are familiar
with and approve of the terms on which tools are provided by
the relevant third-party provider(s).
We may also, in the future,
offer new Services and/or features through the website
(including the release of new tools and resources). Such new
features and/or Services shall also be subject to these Terms
of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and
Services available via our Service may include materials from
third-parties.
Third-party links
on this site may direct you to third-party websites that are
not affiliated with us. We are not responsible for examining
or evaluating the content or accuracy and we do not warrant
and will not have any liability or responsibility for any
third-party materials or websites, or for any other materials,
products, or Services of third-parties.
We are not liable for any harm
or damages related to the purchase or use of goods, Services,
resources, content, or any other transactions made in
connection with any third-party websites. Please review
carefully the third-party's policies and practices and make
sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding
third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER
SUBMISSIONS
If, at our request, you send
certain specific submissions (for example contest entries) or
without a request from us, you send creative ideas,
suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively,
'comments'), you agree that we may, at any time, without
restriction, edit, copy, publish, distribute, translate and
otherwise use in any medium any comments that you forward to
us. We are and shall be under no obligation (1) to maintain
any comments in confidence; (2) to pay compensation for any
comments; or (3) to respond to any comments.
We may, but have no obligation
to, monitor, edit or remove content that we determine in our
sole discretion to be unlawful, offensive, threatening,
libelous, defamatory, pornographic, obscene or otherwise
objectionable or violates any party’s intellectual property or
these Terms of Service.
You
agree that your comments will not violate any right of any
third-party, including copyright, trademark, privacy,
personality or other personal or proprietary right. You
further agree that your comments will not contain libelous or
otherwise unlawful, abusive or obscene material, or contain
any computer virus or other malware that could in any way
affect the operation of the Service or any related website.
You may not use a false e‑mail address, pretend to be someone
other than yourself, or otherwise mislead us or third-parties
as to the origin of any comments. You are solely responsible
for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted
by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal
information through the store is governed by our Privacy
Policy, which can be viewed here: [LINK TO PRIVACY POLICY]
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be
information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or
omissions, and to change or update information or cancel
orders if any information in the Service or on any related
website is inaccurate at any time without prior notice
(including after you have submitted your order).
We undertake no obligation to
update, amend or clarify information in the Service or on any
related website, including without limitation, pricing
information, except as required by law. No specified update or
refresh date applied in the Service or on any related website,
should be taken to indicate that all information in the
Service or on any related website has been modified or
updated.
SECTION 12 - PROHIBITED USES
In addition to other
prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any
unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any
international, federal, provincial or state regulations,
rules, laws, or local ordinances; (d) to infringe upon or
violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or discriminate based
on gender, sexual orientation, religion, ethnicity, race, age,
national origin, or disability; (f) to submit false or
misleading information; (g) to upload or transmit viruses or
any other type of malicious code that will or may be used in
any way that will affect the functionality or operation of the
Service or of any related website, other websites, or the
Internet; (h) to collect or track the personal information of
others; (i) to spam, phish, pharm, pretext, spider, crawl, or
scrape; (j) for any obscene or immoral purpose; or (k) to
interfere with or circumvent the security features of the
Service or any related website, other websites, or the
Internet. We reserve the right to terminate your use of the
Service or any related website for violating any of the
prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF
LIABILITY
We do not guarantee, represent
or warrant that your use of our Service will be uninterrupted,
timely, secure or error-free.
We
do not warrant that the results that may be obtained from the
use of the Service will be accurate or reliable.
You agree that from time to time
we may remove the Service for indefinite periods of time or
cancel the Service at any time, without notice to you.
You expressly agree that your
use of, or inability to use, the Service is at your sole risk.
The Service and all products and Services delivered to you
through the Service are (except as expressly stated by us)
provided 'as is' and 'as available' for your use, without any
representation, warranties or conditions of any kind, either
express or implied, including all implied warranties or
conditions of merchantability, merchantable quality, fitness
for a particular purpose, durability, title, and
non-infringement.
In no case
shall
SoFyre, our directors, officers, employees, affiliates,
agents, contractors, interns, suppliers, Service providers or
licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or
consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of
data, replacement costs, or any similar damages, whether based
in contract, tort (including negligence), strict liability or
otherwise, arising from your use of any of the Service or any
products procured using the Service, or for any other claim
related in any way to your use of the Service or any product,
including, but not limited to, any errors or omissions in any
content, or any loss or damage of any kind incurred as a
result of the use of the Service or any content (or product)
posted, transmitted, or otherwise made available via the
Service, even if advised of their possibility. Because some
states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental
damages, in such states or jurisdictions, our liability shall
be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend
and hold harmless
SoFyre and our parent, subsidiaries, affiliates, partners,
officers, directors, agents, contractors, licensors, Service
providers, subcontractors, suppliers, interns and employees,
harmless from any claim or demand, including reasonable
attorneys’ fees, made by any third-party due to or arising out
of your breach of these Terms of Service or the documents they
incorporate by reference, or your violation of any law or the
rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision
of these Terms of Service is determined to be unlawful, void
or unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by applicable law,
and the unenforceable portion shall be deemed to be severed
from these Terms of Service, such determination shall not
affect the validity and enforceability of any other remaining
provisions.
SECTION 16 - TERMINATION
The obligations and liabilities
of the parties incurred prior to the termination date shall
survive the termination of this agreement for all purposes.
These Terms of Service are
effective unless and until terminated by either you or us. You
may terminate these Terms of Service at any time by notifying
us that you no longer wish to use our Services, or when you
cease using our site.
If in our
sole judgment you fail, or we suspect that you have failed, to
comply with any term or provision of these Terms of Service,
we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to
and including the date of termination; and/or accordingly may
deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise
or enforce any right or provision of these Terms of Service
shall not constitute a waiver of such right or provision.
These Terms of Service and any
policies or operating rules posted by us on this site or in
respect to the Service constitutes the entire agreement and
understanding between you and us and governs your use of the
Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between
you and us (including, but not limited to, any prior versions
of the Terms of Service).
Any
ambiguities in the interpretation of these Terms of Service
shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any
separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of
United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current
version of the Terms of Service at any time at this page.
We reserve the right, at our
sole discretion, to update, change or replace any part of
these Terms of Service by posting updates and changes to our
website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to
our website or the Service following the posting of any
changes to these Terms of Service constitutes acceptance of
those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of
Service should be sent to us at help@sofyre.com
Our contact information is posted below:
help@sofyre.com
1309
Coffeen Ave, Sheridan WY
8608101354
93-2953757
How to Cancel
To cancel your subscription or order, simply click the button below:
By purchasing a subscription from us, you agree that your subscription will automatically renew every month and will continue until you cancel it. Your chosen payment method will be charged once every 30 days unless canceled in accordance with this policy.
You may cancel your subscription at any time, however:
Cancellation requests must be submitted at least 3 days before your next billing date in order to avoid being charged for the upcoming month.
If a cancellation request is made within 3 days of the next scheduled charge, the renewal may still process and will not be eligible for a refund.
Once a renewal has been billed, the order is considered final.
3. Recurring Charges
The recurring price of your subscription is the amount shown at checkout and will be charged automatically each month unless you cancel. There is no trial period or introductory pricing, so the amount charged on your first order will be the same for every renewal unless you intentionally change your subscription product, size, or plan.
Please note that any free bag or promotional item included with your initial order will not be included in future subscription renewals.
The total recurring charge will be $29.99 multiplied by the quantity you selected minus the quantity discount at checkout. For example, if you subscribe to 2 units, your monthly charge will be [($29.99 x 2) x 90%].
By starting a subscription, you authorize us to automatically charge the payment method you provided at checkout (credit card, debit card, Shop Pay, PayPal, or other approved method). You are responsible for ensuring your payment method remains valid and up to date.
Subscriptions are billed monthly and renew every 30 days unless canceled in advance. There is no set end date — the subscription will continue until you cancel.
There is no minimum subscription length and no required number of orders. You may cancel anytime as long as cancellation occurs at least 3 days before your next billing date.
There are no early termination fees.
We do not issue partial refunds for unused subscription time.
If a payment fails, we may retry the charge automatically until updated payment information is provided.
Chargeback or dispute abuse may result in blocked future purchases.
Prices are subject to change with advance notice, and you may cancel if you do not agree to new pricing.


